Until Office 2007, Word saved files in the 'DOC' format. Since then, Microsoft adopted the 'DOCX' format, which is open but still not as universal as the original. To make sure that anyone can open / view your documents, save them in compatibility mode, using the DOC format - whether they have. Start Excel 2007 or Excel 2010. (In this article, we use Excel 2010 for example). Click File, and then click Options. In the Excel Options window, click Save. Under the Save files in this format drop-down menu, select Excel Workbook (*.xlsx), and then click OK. Open an Excel file to confirm the issue is fixed. Hi Autumn - Here's another approach to consider: If the recipients only need to be able to *read* the files send them a PDF instead of a.doc or.docx in the first place. That way you don't have to worry about what software they have - let alone their update level - and you won't have to hold back on the use of Office 2008's capabilities as you might have to do if you back-save to a previous version file format As far as an 'ongoing problem' - No. It's just a matter of other users getting up-to-date with what they're using. Most any Windows user with Word 2000 or later already should be able to open Word 2008's.docx format if they have been keeping their software updated. Likewise, Mac users of Office X & 2004 have converters available from Mactopia which enable converting.docx files to be opened & edited. Best backup method for mac. MS will also be providing an update to 2004 which builds the converter into the software so that a separate conversion step won't be required, but I'm not sure when that will be available. Additionally, other programs - such as Apple's Pages, OpenOffice Word Processor, etc. Dreamcast emulator mac. Can handle the.docx format. I don't know what the explanation is, Kathleen, but it isn't true of *all*.docx files - at least not here. Some preview, some don't. What I've found is that if the file icon appears in Finder as a blue & white color with a Word logo -.docx or.doc - it will not preview. If it has the plain white color with DOC or DOCX printed on it in gray it *does* preview. What makes the difference I haven't been able to determine. At first I thought it may be a matter of Word's Option to save with a preview, but that doesn't seem to make any difference. Failed to convert iskysoft itube studio for mac. I've messed around with it for more time than I should have & remain clueless. I have dozens of files created by several versions of both Mac & PC Word but can't find a common thread. Nor can I find a way to *force* one behavior or the other. The only consistency I have found is that those which have the Word logo in blue can't be resaved in the opposite state & those that have the gray stamping can't be reversed either - at least not with anything I've done. I have also found, however, that it isn't Word/Office files only which are affected. Illustrator files as well as a number of others seem to be in the same boat. I get the impression that OS X & the Quick Look feature itself may be at least partially responsible. Regards|:>) Bob Jones [MVP] Office:Mac.
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